Skip to main content
Uninstalling Seeka

The complete guide to removing Seeka

Updated this week

We're sad to see you go, but we understand sometimes paths must diverge!

Uninstalling Seeka from WordPress

Follow these steps to completely remove Seeka from your WordPress site.

Before You Begin

  • Ensure you have administrator access to your WordPress site

  • Back up your site before making any changes

  • Note down any settings you might need if you plan to reinstall later

Removing the Plugin

  1. Log in to your WordPress dashboard

  2. Navigate to Plugins > Installed Plugins

  3. Locate the "Seeka" plugin in your plugins list

  4. Click Deactivate

  5. Once deactivated, click Delete

  6. Confirm the deletion when prompted

Cleanup Steps

  1. Clear WordPress Cache

    • If using WP Rocket:

      • Navigate to WP Rocket settings

      • Remove the Seeka exclusion from 'Excluded JavaScript files'

    • Clear any other caching plugins you may have installed.

  2. Remove Seeka Settings

    • Navigate to Settings in the left menu

    • Click on Seeka

    • Your Seeka public key, Organisation ID, and Instance ID will be automatically removed when deleting the plugin

Verification

To verify Seeka has been completely removed:

  1. View your site's source code

  2. Confirm no Seeka scripts are present

  3. Check that no Seeka events are firing using browser developer tools

Additional Notes

  • If you were using Solid Security Pro with modified settings for Seeka, you can now re-enable "Disable PHP in Plugins" if desired

  • Any data previously collected by Seeka will still be available in your Seeka dashboard

  • Your Seeka account will remain active until cancelled through the Seeka app


Uninstalling Seeka from WooCommerce

This guide walks you through removing Seeka from your WooCommerce store.

Before You Begin

  • Ensure you have administrator access to your WordPress site

  • Back up your store data before proceeding

  • Note that removing Seeka will stop all automatic event tracking

Removing the Plugin

  1. Log in to your WordPress dashboard

  2. Navigate to Plugins > Installed Plugins

  3. Locate the "Seeka WooCommerce" plugin

  4. Click Deactivate

  5. Once deactivated, click Delete

  6. Confirm the deletion when prompted

Cleaning Up WooCommerce Integration

  1. Go to WooCommerce > Settings

  2. Click the Advanced tab

  3. Select Integration

  4. Locate any Seeka-related integrations

  5. Remove or disable these integrations

Cache Cleanup

  1. Clear WooCommerce cache:

    • Navigate to WooCommerce > Status

    • Select the Tools tab

    • Click Clear WooCommerce cache

  2. Clear any other caching plugins you may have installed

Verification

Verify that these events are no longer being tracked:

  • View page

  • Add to cart

  • Remove from cart

  • View product

  • Keyword search

  • Order

  • Add payment method

  • Initiate checkout

  • Apply promotional code

To check:

  1. Use browser developer tools

  2. Monitor network requests

  3. Verify no Seeka events are being sent

Additional Cleanup

If you modified any settings for Seeka compatibility:

Solid Security Pro Settings

  • You can now re-enable "Disable PHP in Plugins" if desired:

    1. Go to Security > Settings

    2. Navigate to Advanced

    3. Re-check "Disable PHP in Plugins"

    4. Save changes


Uninstalling Seeka from GoHighLevel

This guide explains how to completely remove Seeka from your GoHighLevel sites and funnels.

Important Note

🚨 Since Seeka is installed individually on each funnel, you'll need to remove it from each funnel where it was installed.

Removing Seeka from Funnels/Sites

  1. Log into your GoHighLevel account

  2. Navigate to the Funnels or Sites tab in the left navigation menu

  3. Select the funnel/site you want to remove Seeka from

  4. Click on the Settings tab

  5. Locate the 'Head tracking code' field

  6. Remove the entire Seeka tracking script (starts with <script src="https://sdk.seeka.services/...")

  7. Click 'Save'

  8. Repeat for each funnel where Seeka was installed

Cleaning Up Form Integrations

If you added Seeka Identity tracking to your forms:

  1. Access your form builder

  2. Remove any hidden form fields with the ID/name "seeka_id"

  3. Update your forms

Verification Steps

Verify Seeka is no longer tracking these automatic events:

  • Page views

  • Form submissions

  • Payment method additions

  • Cart data

  • Order/purchase events

  • Calendar booking events:

    • ScheduleTimeSelected

    • ScheduleDateSelected

    • Schedule completion

To verify:

  1. View your funnel's source code

  2. Confirm the Seeka script is removed

  3. Test a form submission

  4. Check booking flow functionality

Cache Cleanup

After removing Seeka:

  1. Clear your GoHighLevel site cache

  2. Test your funnel in an incognito browser window

  3. Verify no Seeka events are firing using browser developer tools


Uninstalling Seeka from Shopify

This guide walks you through completely removing Seeka from your Shopify store.

Before You Begin

  • Ensure you have Administrator access to your Shopify store

  • Back up any important data

  • Note that removing Seeka will stop all automatic event tracking

Step 1: Remove Custom Pixel

  1. Log in to your Shopify store as an Admin

  2. Click Settings (⚙️) in the bottom left

  3. Navigate to customer events in the vertical menu

  4. Find 'Seeka' in your custom pixels list

  5. Click to remove the Seeka custom pixel

  6. Confirm deletion when prompted

Step 2: Remove Express Setup Tool

  1. Go to Online Store under Sales channels

  2. Find your Current theme

  3. Click the three dots (•••) next to Customise

  4. Select Edit code

  5. Locate theme.liquid in the right menu

  6. Find and remove the Seeka script tag (between <head> and </head>)

  7. Click Save

Step 3: Remove Server-Side Webhooks

  1. Search for "Webhooks" in your Shopify admin

  2. Remove the following Seeka webhooks:

    • Order creation

    • Checkout creation

    • Checkout update

Step 4: Re-Enable Data Sharing (If Needed)

If you previously disabled data sharing for other platforms, you may want to re-enable them:

Meta/Facebook:

  1. Go to Sales channels > Facebook and Instagram

  2. Select Settings

  3. In the 'share data' section, click change

  4. Turn Share data back to 'ON' if needed

Snapchat:

  1. Go to Sales channels > Snapchat Ads

  2. Navigate to Data Sharing

  3. Reconnect if needed

TikTok:

  1. Go to Sales channels > TikTok

  2. Select Settings > Data Sharing

  3. Reconnect if desired

Verification Steps

Verify that these default events are no longer being tracked:

  • Page viewed

  • Product viewed

  • Added to cart

  • Search made

  • Checkout made

  • Add Payment info

  • Purchased

To verify:

  1. Use browser developer tools

  2. Monitor network requests

  3. Check your Seeka dashboard

  4. Test a sample purchase flow

Cache Cleanup

  1. Clear your Shopify theme cache

  2. Clear your browser cache

  3. Test your store in an incognito window

Did this answer your question?