At Seeka, safeguarding your privacy and ensuring the security of your data are our utmost priorities. We understand the sensitivity and significance of personally identifiable information (PII) and strive to uphold stringent measures to protect it. Here's an overview of our practices to ensure your data remains secure and your privacy is respected:

Your data security and privacy are paramount concerns for us. We implement robust measures and continuously update our systems to adhere to industry best practices and regulatory requirements.

We do not transmit any of your data to external destinations without your explicit configuration. Before any data is sent to various ads platforms or other destinations, you have full control to configure these destinations according to your specific preferences and requirements.

For data that contains your customer's PII, our APIs are strictly ingestion only and do not allow for PII data to be retrieved from the Seeka platform.

At Seeka, we adhere to the principles of "Privacy by Design." This means that privacy considerations are integrated into every stage of our product development and system architecture. By incorporating these principles, we ensure that privacy is considered proactively rather than reactively, thereby minimizing risks associated with data handling.

To read more on these principals see this article.

Rest assured, your data is stored exclusively within Australia. We have chosen this location to comply with local and international regulations and to offer you the assurance that your data remains within secure boundaries.

You retain full ownership of your data. We act as custodians, working on your behalf to manage and process the data in accordance with your instructions and preferences.

We empower your customers to exercise their rights regarding their data. They can request data deletion, and also ask for a comprehensive list detailing the collected data points and associated values. We are committed to responding promptly and transparently to such requests.

In addition to your customers being able to send a request to us directly to delete and list their data, Seeka's API provides the ability to trigger these requests via server-to-server communication to allow rich integration with your existing privacy processes.

To fortify data security, we employ industry-standard encryption practices. Your data is encrypted both during transmission and while at rest. This ensures that even in the unlikely event of unauthorized access, the information remains protected and unreadable.

We reinforce our security measures through our industry leading hosting provider. Their robust infrastructure and security protocols further enhance the overall protection of your data.

We value your trust and prioritize the security and privacy of your data. Should you have any queries, require assistance, or wish to learn more about our security practices, please reach out to our support team.