Welcome to our billing overview page!
We have a variety of fully featured consumption based pricing tiers that scale as your monthly sessions scale. This page will guide you on the various options available and has all the information you need to manage your billing effectively.
How our pricing works
Seeka's subscriptions are based on consumption. Meaning, you only pay for the number of sessions pre-selected each month! No hidden fees for events or destinations.
There are 7 subscription options to choose from depending on your business needs. Plans can be switched at any time during a billing cycle, however, all changes to your plan, such as sessions and pricing will apply to your next full billing cycle.
Check out our pricing page here for more info on subscriptions.
Payment Options + Billing Cycle
Billing begins after your free trial (7 days or 30,000 sessions, whichever comes first).
You can pay monthly or yearly, and we accept all major credit cards.
You can view your plan, usage and invoices any time under Settings, Billing in the Seeka app.
FAQs
Does Seeka offer a free trial?
Seeka offers a trial for seven days or 30,000 sessions, whichever comes first.
What happens if I go over my plan's monthly session quota?
If you are experiencing a surge month or underestimated your monthly sessions, you will be charged a pro-rata amount on additional sessions.
Can I change between plans as needed?
Plans can be switched at any time during a billing cycle, however, changes are not applied until your next billing cycle.
What happens after my 7-day trial?
After 7 Days or 30,000 sessions, your trial will progress to a subscription based on your selected plan.
Does a total session include the other pages visited on a unique session?
Yes, Seeka considers multiple visits of different pages a single browser session.
Does Seeka bill for events?
Seeka does not bill for events.
Am I billed for how many data destinations I connect?
You most certainly are not! You can connect as many data destinations as you like at no extra cost, so go for it!
Am I billed for how many domains I connect?
Nope! You can connect as many domains as your heart desires; connect away!
How many days will you keep my service active after a failed payment?
7 days overdue: Browser only
14 days: Complete deactivation
Can I pause Seeka in the off-season without losing my data?
This section applies to pay-as-you-go plans. If you're on a regular fixed plan, your plan won't stop in a quiet month - get in touch and we'll talk through your options.
On pay-as-you-go, you don't need to do anything
Pay-as-you-go is designed so you only pay for what you use. In your quiet season, Seeka falls back to your $29 a month minimum, and all of your data is retained going forward. Your historical events, your identity graph and your signals all stay exactly where they are.
So there's no need to disconnect anything. Fewer sessions simply means a smaller bill.
If you want to guarantee nothing is tracked at all
Use the Allow List, and leave it empty:
Go to Settings → Domains.
Activate the Allow List.
Don't add anything to it.
With an empty Allow List active, no sessions are logged.
Why staying connected is worth it anyway
Your identity graph keeps building from whatever visitors do come through.
When your next season starts, Seeka already has a richer set of first-party identifiers to work with which means better match quality and audience quality from day one.
You'll have last season's data to benchmark the new one against.