Currently, account email changes need to be handled by our support team.
To request an email change, send us an email or message with the following details:
Your current account email (the one you log in with now)
Your new email address
Your organisation name (so we can locate your account quickly)
We'll update it and confirm once it's done, usually within 1 business day.
A few things to note after your email is changed:
You'll need to use your new email address to log in going forward
If you have team members who also log in, make sure they're aware of the change
Billing receipts and notifications will be sent to the new email address from the next invoice onwards